Privacy Policies


  1. General Principles

Protecting your privacy is very important to us. We have developed this Privacy Policy to protect your personal information and keep it confidential.

We do everything we reasonably can to protect your rights of privacy on systems and websites controlled by us, but we are not liable for any unauthorised or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Site. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours.

We categorise information about you (collectively referred to as "Personal Information") as follows:

  • Profiling Information: Information which you provide when you Subscribe or register for a Service
    • Information about your personal identity such as race, gender, marital status, religion, age etc.;
    • Your financial information such as your banking details and any information relating to your income and lifestyle levels; and
    • Your contact details such as your physical addresses, postal addresses, telephone and fax numbers and the like.
    • Payment and Account Information: Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers

· Service Usage: Information about your navigation using our Services, for example the URLs of websites, which you visit and from which you request downloads.

  •  Log information: Information such as your web request, IP address, browser type, browser language, date and time of request.
  • Transactional Information: Transactional history (other than banking details) about your e-commerce activities.

·  Correspondence Information: Content, information about your correspondents, and the destination/origin of communications between you and any other person using our Services, which include email communications, blog, chat room and discussion board communications, instant message communications, experts forum communications, fax mail communications, membership of mailing lists etc.

  • ·  User IDs: Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.

2.What is this information used for?

  • To conduct bookings, ticketing and payment transactions for the services available on the Site.
  • To personalize your experience and give you better service: (your information helps us to better respond to your individual needs)
  • To improve the user friendliness of the site; (we continually strive to improve the site offerings based on the information we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send emails, SMS and other communications for providing services, responding to inquiries, and/or other requests or questions.
  • To respond to queries of the authorities in regard to your accessing of the site and services availed by you

We collect and store your Correspondence Information and Personal Identifiers to:

  • Monitor your use of our Services in order to ensure your compliance with our User Rules. We will only disclose Correspondence Information and Personal Identifiers, We may scan your Stored Information to ensure that you comply Any Personal Information which we collect and which we may use in an aggregated format is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including (without limitation) the commercial sale thereof to third parties.

Some of our own websites use "cookies" so that we can provide you with more customised information when you return to our website. "Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can set your browser to notify you when you are sent a "cookie", giving you the chance to decide whether or not to accept it. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using that Cookie.

You may update your Profiling Information at any time by using the personalise function. You acknowledge and agree that in the interests of improving personalisation and Service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliates (an entity which is our subsidiary or holding company or a subsidiary of our holding company or an entity which controls, is controlled by or is under common control with us).

 

  1. General exceptions

If we are required to intercept, disclose, monitor and/or store your Personal Information:

  • by law;
  • to conduct our business;
  • to secure our systems; or
  • to enforce our own rights, we will do so in the manner as prescribed by legislation.

Such interception, disclosure, monitoring and storage may take place without your knowledge. In that case, we will not be liable to you or any third party for any damages (as defined in the clause 14 of the Terms and Conditions of our Site) howsoever arising from such interception, disclosure, monitoring and storage.

In order to ensure that all our Users comply with the User Rules, we may monitor your Personal Information to the extent that this may be required to determine compliance and/or to identify instances of non-compliance.

We may under certain circumstances procure an element of the Services from a third party service provider for example we may use third party advertising companies to serve advertisements when you visit our Website. To the extent that it may be necessary, and solely for the purposes of providing the Service to you, you agree that we may disclose to such third party any of your Personal Information that may be necessary for the procurement of services from the third party. These companies may also use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. More information about this practice and your choices about not having this information used by these companies would be available with the respective third parties.

In addition to the general limitation in the Terms, we will not be liable to you or any other third party for any damage  suffered by you or any other third party howsoever arising from the disclosure of your Personal Information. Your only remedy under such circumstances will be to end this agreement.